We are excited that we can support you on your journey toward improved health and fertility during COVID. To ensure everyone’s safety during this time we are adhering to strict guidelines set out by our regulatory professional colleges, BC CDC, and WorkSafe BC. Please read this post so that you fully understand new PATIENT RESPONSIBILITIES AND PROCEDURES so that treatments run smoothly for all and infection control systems are consistently upheld.

If you have any questions please contact us.

PATIENT RESPONSIBILITIES AND PROCEDURES

    • First, you must not come in for your treatment if;
        • you are experiencing a fever, new cough, shortness of breath, or any other cold/flu symptoms (refer to this self-assessment tool)
        • have traveled outside the province or country within the last 14 days
        • have been in contact with a person who has or may have COVID.
    • You will be asked these screening questions and your temperature may be taken when you enter the clinic in a setting where others may be able to hear. If you have an issue with privacy regarding this please contact us prior to your appointment to arrange different options for screening.
    • You MUST fill out the COVID informed consent intake form before we can administer treatment (links to form in appointment booking and reminder emails).
    • We cannot allow anyone who is not scheduled for an appointment to enter the clinic.
    • You MUST wear a mask the entire time you are at Yinstill (fabric is ok). If you forget your mask, we will have them available for $2.00. Masks must cover the mouth and the nose.
    • As soon as you enter the clinic you will be required to use the available hand sanitizer and remain/sit only in the designated areas until you are called into treatment.
    • Please bring or wear appropriate clothing for treatment as we will not be providing sheets for draping.
    • We require your payment card to be on file before your appointment. We will not take payments at the front desk. Receipts will not be printed (emailed only).
    • Patients are required to arrive on time for an appointment (not early or late) to reduce contact with others in the clinic. If you are early, remain in your car or outside until it is your actual appointment time.
    • Appointment reminders before each appointment will ask about symptoms and will require a response if you are experiencing fever, new cough, or difficulty breathing.
    • We will no longer be providing any tea or water so please bring your own.
    • The bathroom will be closed for patient use, except for emergencies. Please be sure to go to the bathroom just before you come in for treatment.
    • If supplements, herbs, or products are being picked-up they will be left in a bag for you on a table by the front door on your way out.
    • While at the clinic, please do not touch anything except hand sanitizers, your own personal belongings, available tissues, the waiting room chairs, the treatment tables, and the product bag if you are picking up products.

YINSTILL RESPONSIBILITIES & PROCEDURES

  • The clinic and treatment rooms will be disinfected according to guidelines from our regulatory colleges, WorkSafe BC, and BC CDC.
  • Staff will be wearing appropriate PPE, following infection control guidelines for treatment (hand hygiene etc), and using clean needle techniques for any transdermal needling.
  • The number of practitioners and patients in the clinic at any given time will be limited to ensure everyone’s safety and the transmission of infection (physical distancing).
  • Staff will not be on-premises if they do not pass COVID screening guidelines.
  • Click here to view the full Yinstill COVID infection control & safety plan document
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