What Patients Commonly Share About Their Experience at Yinstill
Across years of patient feedback and shared reflections, a few themes come up consistently:
- More than clinical care: many describe feeling steadied, supported, and held – especially during uncertainty, loss, or major transitions.
- A calm, welcoming environment: people often notice the atmosphere and the intentional pace of care.
- Feeling safe and oriented: from the physical space to how appointments unfold, patients commonly feel respected, grounded, and clearly guided.
- Whole-person support: many share that they’re met as a whole individual – not reduced to symptoms, diagnoses, or timelines.
- Relational and consistent care: patients often describe a steady practitioner relationship, with care that adapts as needs evolve.
- Shifts beyond the physical: some reflect on changes in emotional wellbeing, self-trust, and confidence in their bodies over time.
- A steady place to return to: for some, Yinstill becomes a consistent support during a particularly tender chapter of life.
The stories shared below are individual reflections. They are not predictions or guarantees – just personal experiences offered by those who have chosen to share what their time with us has meant to them.
Without Spence’s support, advice, encouragement and advocacy we would not be 30 weeks pregnant
My husband and I married when I was 33. We both knew we wanted to have a family, so we started trying right way. Having been on birth control pills for years, I found in the first year of trying that I had an irregular cycle.
Not pregnant but you made such a difference in my life…
I want to thank you so much for all your care and attention to my treatment, I know it has made a big difference, and in particular in the last few months, you are truly gifted in knowing what people need,
I Owe Part of Her “Being” to Dr. Spence
My baby making journey started after not getting pregnant for a year on my own without any contraception. I had always had a cycle that was erratic. When i mentioned this to my neighbour, she told me that she had sent two of her friends who were having the same problem to see Dr.
Sean Supports IVF process
I met Sean after being referred to Yinstill for my first acupuncture treatment in conjunction with my IVF treatments at PCRM. I had never imagined how good acupuncture would make me feel until I experienced it with Sean.
Something that we thought might never happen for us…
Dear Spence::
This note is long overdue. I wanted to take a moment to thank you and your team for all the great work you do each and every day. Your day doesn’t just stop when the office door closes or when the weekend shows up on the calendar.
By the end of that day, my arm was back to normal…
I strained my arm muscle exercising and through various aggressive movements. It was so uncomfortable and sore, it was distracting me from my work, and I couldn’t lift anything. I received one treatment of acupuncture.
20 YEAR JOURNEY COMPLETED!
Wow, I’m not sure where to begin, I think the title alone says a lot. I just wish I had learned about Spence a lot sooner. I first learnt of Spence from a flyer in the waiting room of the IVF office in the fall of 2008.
Proud & Pregnant
After a long and frustrating journey with infertility I am proud to announce that I am 14 weeks pregnant with a healthy baby! My husband and I recently had the pleasure to see our angel baby on ultrasound and we were amazed to see the beautiful result of our endurance and resilience.
I would recommend this to anyone going through IVF
I can’t say enough about how great it was to be able to have my transfer day acupuncture completed on site at PCRM. The environment created was so soothing that I was really able to relax and clear my head.
Invaluable part of both my IVF and first trimester journey
“Dr Pentland quickly became “Spence” such is his easy-to-be-around manner. He clearly has a passion for helping couple’s achieve their goals, and that is, the successful birth of a wee monkey. Or in my case,
I would highly recommend Yinstill and Lara…
I reached out to Yinstill after a year and a half of struggling to conceive. I saw Lara for acupuncture treatments and she was great! She listened to me and worked with me to create a plan for improving my fertility.
