What Patients Commonly Share About Their Experience at Yinstill
Across years of patient feedback and shared reflections, a few themes come up consistently:
- More than clinical care: many describe feeling steadied, supported, and held – especially during uncertainty, loss, or major transitions.
- A calm, welcoming environment: people often notice the atmosphere and the intentional pace of care.
- Feeling safe and oriented: from the physical space to how appointments unfold, patients commonly feel respected, grounded, and clearly guided.
- Whole-person support: many share that they’re met as a whole individual – not reduced to symptoms, diagnoses, or timelines.
- Relational and consistent care: patients often describe a steady practitioner relationship, with care that adapts as needs evolve.
- Shifts beyond the physical: some reflect on changes in emotional wellbeing, self-trust, and confidence in their bodies over time.
- A steady place to return to: for some, Yinstill becomes a consistent support during a particularly tender chapter of life.
The stories shared below are individual reflections. They are not predictions or guarantees – just personal experiences offered by those who have chosen to share what their time with us has meant to them.
Thank you for helping us become pregnant
Darryl and I just wanted to write to you and say “thank you” for helping us become pregnant with our little miracle. From the time I wrote you, Lorne, and spoke to you on the phone I felt that we were in good hands.
My Fertility Journey
After a long time of trying to get pregnant I was feeling pretty frustrated and hopeless. I was already seeing a fertility specialist at Genesis and doing what I thought was everything I could to better improve my chances.
I would recommend this to anyone going through IVF
I can’t say enough about how great it was to be able to have my transfer day acupuncture completed on site at PCRM. The environment created was so soothing that I was really able to relax and clear my head.
After my third pregnancy loss…
“After my third pregnancy loss I wondered if I would ever be able to have a baby. With the latest of the losses being in the second trimester I was heart broken and scared for what the future may hold.
After 2 Miscarriages…
After two early miscarriages and almost two years of trying for a successful pregnancy with no identifiable reason for our troubles, we decided to look into IVF and happened to come across the website for Spence.
Would enthusiastically recommend Dr. Pentland…
“My main goal when I approached Dr. Pentland for acupuncture treatment was to help me with anxiety and stress relief following up to and including my IVF procedure. Both of these goals were met. Dr.
Another Huge Fan !
After some time trying to conceive, I became concerned that my body was somehow subtly out of balance. According to western medical methods, everything was completely “normal”, but I had an inkling that my IBS and the years I had spent overseas working in a stressful environment had taken a toll on my body.
IVF is an incredibly stressful procedure and I always left your clinic feeling more relaxed
Hi Dr Pentland / Dr Fisher, I wanted to thank you both for the exceptional care you provided me those two weeks in Burnaby when I was going through IVF treatment. I feel that the care you both showed me was far above and beyond what I have ever experienced at an acupuncture clinic,
The Roller Coaster
For me, the infertility roller coaster started on Day 1 of every cycle….the anticipation of timing things perfectly, the agonizing two week wait and the knife in my heart when I knew I wasn’t pregnant…again and again and again and again.
Too young for donor eggs
My story starts off in October 2008 when my husband and I found out that we had unexplained fertility issues. My Husband was 33 and I was 30 years old. Despite being told by several doctors that we were young and not to worry,