What Patients Commonly Share About Their Experience at Yinstill

Across years of patient feedback and shared reflections, a few themes come up consistently:

More than clinical care: many describe feeling steadied, supported, and held – especially during uncertainty, loss, or major transitions.
A calm, welcoming environment: people often notice the atmosphere and the intentional pace of care.
Feeling safe and oriented: from the physical space to how appointments unfold, patients commonly feel respected, grounded, and clearly guided.
Whole-person support: many share that they’re met as a whole individual – not reduced to symptoms, diagnoses, or timelines.
Relational and consistent care: patients often describe a steady practitioner relationship, with care that adapts as needs evolve.
Shifts beyond the physical: some reflect on changes in emotional wellbeing, self-trust, and confidence in their bodies over time.
A steady place to return to: for some, Yinstill becomes a consistent support during a particularly tender chapter of life.

The stories shared below are individual reflections. They are not predictions or guarantees – just personal experiences offered by those who have chosen to share what their time with us has meant to them.

A true asset to the birthing community

I worked with Harris through the whole pregnancy cycle: conception through post-partum.

I first sought treatment with Harris after a couple years of trying to conceive. At my first appointment Harris began to share his wealth of knowledge about conception and I received my first acupuncture treatment.

Beyond my gratitude for her support

My journey with Junko started about three years ago and I now consider acupuncture sessions with her an important part of maintaining health and returning to health when I get overly stressed or make less good choices.

Gentle care, from IVF transfer day and throughout my pregnancy

I began seeing Harris in August of 2012 while undergoing IVF. I knew immediately upon meeting him that he would help me in my fertility journey. I am certain that his treatments helped me become and stay pregnant,

There is hope…

After my wife and I tried unsuccessfully to conceive for two years, we were faced with the daunting prospect of finding out “why”? Through a series of tests it was determined that my sperm morphology was a likely culprit.

Even the bathroom is so inspiring!

Yesterday was the first time I visited the washroom at Yinstill. The moment I open the door and began looking around at all the hopeful positive messages I felt at ease. Surrounded by others’ struggles and stories of happiness calmed me in a lasting way.

Forever grateful for their clinic and doctors!

Dr. Pentland and the entire Yinstill staff have incredibly supportive during our journey to conceive. Having a lot of troubles conceiving in the past to major medical problems, we were resolved to a life without bearing children.

Without Spence’s support, advice, encouragement and advocacy we would not be 30 weeks pregnant

My husband and I married when I was 33. We both knew we wanted to have a family, so we started trying right way. Having been on birth control pills for years, I found in the first year of trying that I had an irregular cycle.

There’s a saying “it takes a village to raise a child”. In our case, it took a village to create a child

There’s a saying “it takes a village to raise a child”. In our case, it took a village to create a child. Well, maybe not a village, but a team of dedicated medical professionals who’s one goal was to help us create our child.

My experience with acupuncture with Lara at Yinstill has been completely life changing.

I had no idea how much I had been missing out on support until I arrived at Yinstill.

As soon as you walk in it’s a very welcoming and peaceful environment , with very kind and understanding staff.

Best bathroom break ever…

It’s hard to believe I am actually writing this email…but we are really REALLY excited to share that we are expecting a baby!! After nearly three years of waiting and hoping and praying (along with some struggling and crying and pounding our heads against walls),

Thank you!

I got pregnant!!! Erin was so relaxing, knowledgeable, and was not judgmental. It was a wonderful experience.

-anonymous, Vancouver

Healthy Baby Boy!

Before visiting Spence, I felt so alone, frustrated, disappointed and sad every month when my cycle would start yet again. Almost all my friends, family and close co-workers were pregnant / having babies. I was surrounded by all these lucky people who didn’t have any problems conceiving so it was hard to find someone to talk to who really understood the ups and downs of what I was going through.