What Patients Commonly Share About Their Experience at Yinstill
Across years of patient feedback and shared reflections, a few themes come up consistently:
- More than clinical care: many describe feeling steadied, supported, and held – especially during uncertainty, loss, or major transitions.
- A calm, welcoming environment: people often notice the atmosphere and the intentional pace of care.
- Feeling safe and oriented: from the physical space to how appointments unfold, patients commonly feel respected, grounded, and clearly guided.
- Whole-person support: many share that they’re met as a whole individual – not reduced to symptoms, diagnoses, or timelines.
- Relational and consistent care: patients often describe a steady practitioner relationship, with care that adapts as needs evolve.
- Shifts beyond the physical: some reflect on changes in emotional wellbeing, self-trust, and confidence in their bodies over time.
- A steady place to return to: for some, Yinstill becomes a consistent support during a particularly tender chapter of life.
The stories shared below are individual reflections. They are not predictions or guarantees – just personal experiences offered by those who have chosen to share what their time with us has meant to them.
20 YEAR JOURNEY COMPLETED!
Wow, I’m not sure where to begin, I think the title alone says a lot. I just wish I had learned about Spence a lot sooner. I first learnt of Spence from a flyer in the waiting room of the IVF office in the fall of 2008.
A crucial part in the success of my very first IVF
It was so convenient to have the procedure done on site and i couldn’t get over how relaxed i was coming out of my appointment. I was more nervous about the accupuncture then the IVF transfer but once i got in and talked to Dr.
Thank you for helping us become pregnant
Darryl and I just wanted to write to you and say “thank you” for helping us become pregnant with our little miracle. From the time I wrote you, Lorne, and spoke to you on the phone I felt that we were in good hands.
Would enthusiastically recommend Dr. Pentland…
“My main goal when I approached Dr. Pentland for acupuncture treatment was to help me with anxiety and stress relief following up to and including my IVF procedure. Both of these goals were met. Dr.