What Patients Commonly Share About Their Experience at Yinstill
Across years of patient feedback and shared reflections, a few themes come up consistently:
- More than clinical care: many describe feeling steadied, supported, and held – especially during uncertainty, loss, or major transitions.
- A calm, welcoming environment: people often notice the atmosphere and the intentional pace of care.
- Feeling safe and oriented: from the physical space to how appointments unfold, patients commonly feel respected, grounded, and clearly guided.
- Whole-person support: many share that they’re met as a whole individual – not reduced to symptoms, diagnoses, or timelines.
- Relational and consistent care: patients often describe a steady practitioner relationship, with care that adapts as needs evolve.
- Shifts beyond the physical: some reflect on changes in emotional wellbeing, self-trust, and confidence in their bodies over time.
- A steady place to return to: for some, Yinstill becomes a consistent support during a particularly tender chapter of life.
The stories shared below are individual reflections. They are not predictions or guarantees – just personal experiences offered by those who have chosen to share what their time with us has meant to them.
I am now a believer in the benefits and power of acupuncture as part of the fertility journey.
I was doing acupuncture treatments sporadically at another location in preparation for IVF treatment but with the first 3 IVF transfers being unsuccessful. With the fourth try, I asked our fertility clinic for referral and got referred to Yinstill with acupuncture sessions by Lara.
Do everything you can to feel as involved in the journey as you can, and with patience believe it will happen
My husband and I were trying to conceive for about 2 years until we discovered recently we had a baby on the way. We can’t believe it! It still seems unreal that this is really happening,
I truly felt like Spence understood what I was going through
In the summer of 2012, my husband and I embarked on the IVF journey; a potentially stressful experience, which is both expensive and emotional, with no guarantee of success. I had read positive research that supported acupuncture in combination with IVF.
I wanted to prevent another miscarriage
I came to Erin as I had experience with miscarriage in the past, and wanted to do everything I could to keep this pregnancy. From herbal remedies to traditional acupuncture treatments, Erin helped calm my worries and educate me on numerous practices.
When I first went to be treated for infertility I had my reservations
Western medical science cannot solve my specific problem and I thought that Traditional Chinese Medicine was an esoteric last ditch effort in a fight against the unknown. Fortunately enough, I came into contact with Spence Pentland.
20 YEAR JOURNEY COMPLETED!
Wow, I’m not sure where to begin, I think the title alone says a lot. I just wish I had learned about Spence a lot sooner. I first learnt of Spence from a flyer in the waiting room of the IVF office in the fall of 2008.
Fertility and Stress Relief
I decided to try acupuncture to help relieve the stress of fertility treatment. Having only tried acupuncture in the past to relieve physical pain, I had no idea what to expect but have been amazed at how calming and helpful the process has been.
…brought me a lot of peace
I first came to yinstill in 2020 and was able to conceive naturally thanks to the clinic and all their help. I have returned several times to continue acupuncture and general wellness with my changing body and moods.
Hi there! I have a story to share…
My husband (age 38) and I (age 36) tried to get pregnant for one year – which isn’t that long, really, but when you want something badly, any amount of time can be frustrating. I know firsthand how much it sucks to get your period and then wait another month and so on…
Message of appreciation for allergy relief and increased energy
I wanted to take a moment to send you a message of appreciation for Tuesday’s appointment. Thank you so very much for taking the time to listen to my whirlwind of symptoms and treating me as you did.
IVF is an incredibly stressful procedure and I always left your clinic feeling more relaxed
Hi Dr Pentland / Dr Fisher, I wanted to thank you both for the exceptional care you provided me those two weeks in Burnaby when I was going through IVF treatment. I feel that the care you both showed me was far above and beyond what I have ever experienced at an acupuncture clinic,
I matter, and for so long I had forgotten that…
My Husband and I were overjoyed when we found out we were pregnant. After months of excited anticipation, our Daughter was born and our world changed forever. I always knew that I was put on this earth to be a Mother,