What Patients Commonly Share About Their Experience at Yinstill
Across years of patient feedback and shared reflections, a few themes come up consistently:
- More than clinical care: many describe feeling steadied, supported, and held – especially during uncertainty, loss, or major transitions.
- A calm, welcoming environment: people often notice the atmosphere and the intentional pace of care.
- Feeling safe and oriented: from the physical space to how appointments unfold, patients commonly feel respected, grounded, and clearly guided.
- Whole-person support: many share that they’re met as a whole individual – not reduced to symptoms, diagnoses, or timelines.
- Relational and consistent care: patients often describe a steady practitioner relationship, with care that adapts as needs evolve.
- Shifts beyond the physical: some reflect on changes in emotional wellbeing, self-trust, and confidence in their bodies over time.
- A steady place to return to: for some, Yinstill becomes a consistent support during a particularly tender chapter of life.
The stories shared below are individual reflections. They are not predictions or guarantees – just personal experiences offered by those who have chosen to share what their time with us has meant to them.
Invaluable part of both my IVF and first trimester journey
“Dr Pentland quickly became “Spence” such is his easy-to-be-around manner. He clearly has a passion for helping couple’s achieve their goals, and that is, the successful birth of a wee monkey. Or in my case,
After a year of trying to conceive…
After a year of trying to conceive with no luck, I had started fertility testing with my GP and was on a long waitlist to see a gynecologist. While I waited a friend suggested I go to Yinstill and I could not be more grateful!
I travelled a long road
My infertility nightmare started almost 3 years ago when my husband and I started trying to conceive, I was 36 at the time. After 7 months I became pregnant but unfortunately lost the pregnancy at 6 weeks.
My acupuncture treatments for infertility, then pregnancy
My husband and I started to try to conceive when I was 35 and after 2 years of trying, we had no idea why I wasn’t getting pregnant. After being tested at the fertility clinic,
Gentle care, from IVF transfer day and throughout my pregnancy
I began seeing Harris in August of 2012 while undergoing IVF. I knew immediately upon meeting him that he would help me in my fertility journey. I am certain that his treatments helped me become and stay pregnant,
There is hope…
After my wife and I tried unsuccessfully to conceive for two years, we were faced with the daunting prospect of finding out “why”? Through a series of tests it was determined that my sperm morphology was a likely culprit.
Even the bathroom is so inspiring!
Yesterday was the first time I visited the washroom at Yinstill. The moment I open the door and began looking around at all the hopeful positive messages I felt at ease. Surrounded by others’ struggles and stories of happiness calmed me in a lasting way.
Acupuncture for headaches and pregnancy
Sean is such an incredible practitioner! I’ve seen him multiple times for acupuncture – one of which was while I was suffering form daily headaches during the beginning of my pregnancy. After one treatment with Sean,
Turning a Breech Baby with Moxa
Hello,
This is Sean from Yinstill. I just wanted to drop you a line to see how you are doing. Did the baby manage to turn with the moxibustion treatments? I hope you, baby and family are well.
After a few months of acupuncture at Yinstill, my next round of IVF was successful
I started going to Yinstill in the fall of 2018 after a failed round of IVF treatment. Right away, I felt welcomed by the front desk staff and the peaceful and inviting clinic. Dr. Pentland was extremely supportive and truly took the time to listen to my questions and concerns.
A long journey to success
My husband and I have just gone through an IVF cycle with an egg donor and we’re now looking forward to an upcoming pregnancy test. Regardless of the outcome of that test, we are still a success story and we appreciate what Spence has done for us …