What Patients Commonly Share About Their Experience at Yinstill
Across years of patient feedback and shared reflections, a few themes come up consistently:
- More than clinical care: many describe feeling steadied, supported, and held – especially during uncertainty, loss, or major transitions.
- A calm, welcoming environment: people often notice the atmosphere and the intentional pace of care.
- Feeling safe and oriented: from the physical space to how appointments unfold, patients commonly feel respected, grounded, and clearly guided.
- Whole-person support: many share that they’re met as a whole individual – not reduced to symptoms, diagnoses, or timelines.
- Relational and consistent care: patients often describe a steady practitioner relationship, with care that adapts as needs evolve.
- Shifts beyond the physical: some reflect on changes in emotional wellbeing, self-trust, and confidence in their bodies over time.
- A steady place to return to: for some, Yinstill becomes a consistent support during a particularly tender chapter of life.
The stories shared below are individual reflections. They are not predictions or guarantees – just personal experiences offered by those who have chosen to share what their time with us has meant to them.
Another Huge Fan !
After some time trying to conceive, I became concerned that my body was somehow subtly out of balance. According to western medical methods, everything was completely “normal”, but I had an inkling that my IBS and the years I had spent overseas working in a stressful environment had taken a toll on my body.
He’ll Be Known In Our Family As Uncle Spence
Dr Spence, as I called him, made me feel really cared for. My husband and I went to see him because we wanted to find out why we were having early losses. He helped us develop a new approach that included thinking about our diet and relaxing so that the natural process of conceiving could take place.
Thank you for helping us become pregnant
Darryl and I just wanted to write to you and say “thank you” for helping us become pregnant with our little miracle. From the time I wrote you, Lorne, and spoke to you on the phone I felt that we were in good hands.
It was such a relief to be treated as a whole person
It was such a relief to be treated as a whole person after encountering the detachment of the Western Medical approach.
I had been trying to conceive for 3 years when I decided to try acupuncture after having some small spots of endometriosis removed.
Have seen drastic changes
I have been using acupunture since june 06… just absolutely love it and have seen some drastic changes. (here is a few exemples, I am sleeping better at night, my body feels warmer, drastic change in the pain that occurs during af,
Immediate trust in his ability as a healer
“His confident yet gentle healing technique caused me to immediately trust his ability as a healer.”
I have been a patient of Spence Pentland for approximately 3 months. I have been receiving treatment for pain and numbness in my arms.
The Roller Coaster
For me, the infertility roller coaster started on Day 1 of every cycle….the anticipation of timing things perfectly, the agonizing two week wait and the knife in my heart when I knew I wasn’t pregnant…again and again and again and again.
After being a long time Endometriosis sufferer…
After being a long time Endometriosis sufferer since my late teens I came to grips about my infertility issues after two major abdominal surgeries within one year. My husband and I had been trying to concieve for over 2 years.
Would enthusiastically recommend Dr. Pentland…
“My main goal when I approached Dr. Pentland for acupuncture treatment was to help me with anxiety and stress relief following up to and including my IVF procedure. Both of these goals were met. Dr.
Invaluable part of both my IVF and first trimester journey
“Dr Pentland quickly became “Spence” such is his easy-to-be-around manner. He clearly has a passion for helping couple’s achieve their goals, and that is, the successful birth of a wee monkey. Or in my case,
I truly felt like Spence understood what I was going through
In the summer of 2012, my husband and I embarked on the IVF journey; a potentially stressful experience, which is both expensive and emotional, with no guarantee of success. I had read positive research that supported acupuncture in combination with IVF.
Best bathroom break ever…
It’s hard to believe I am actually writing this email…but we are really REALLY excited to share that we are expecting a baby!! After nearly three years of waiting and hoping and praying (along with some struggling and crying and pounding our heads against walls),
