What Patients Commonly Share About Their Experience at Yinstill
Across years of patient feedback and shared reflections, a few themes come up consistently:
- More than clinical care: many describe feeling steadied, supported, and held – especially during uncertainty, loss, or major transitions.
- A calm, welcoming environment: people often notice the atmosphere and the intentional pace of care.
- Feeling safe and oriented: from the physical space to how appointments unfold, patients commonly feel respected, grounded, and clearly guided.
- Whole-person support: many share that they’re met as a whole individual – not reduced to symptoms, diagnoses, or timelines.
- Relational and consistent care: patients often describe a steady practitioner relationship, with care that adapts as needs evolve.
- Shifts beyond the physical: some reflect on changes in emotional wellbeing, self-trust, and confidence in their bodies over time.
- A steady place to return to: for some, Yinstill becomes a consistent support during a particularly tender chapter of life.
The stories shared below are individual reflections. They are not predictions or guarantees – just personal experiences offered by those who have chosen to share what their time with us has meant to them.
Thank you!
I got pregnant!!! Erin was so relaxing, knowledgeable, and was not judgmental. It was a wonderful experience.
-anonymous, Vancouver
After 2 Miscarriages…
After two early miscarriages and almost two years of trying for a successful pregnancy with no identifiable reason for our troubles, we decided to look into IVF and happened to come across the website for Spence.
My acupuncture treatments for infertility, then pregnancy
My husband and I started to try to conceive when I was 35 and after 2 years of trying, we had no idea why I wasn’t getting pregnant. After being tested at the fertility clinic,
The best health care experience I have ever had…
Before I saw Dr. Pentland I was always a bit wary of chinese medicine mostly due to a lack of understanding. However, now I can honestly say that it was the best health care experience I have ever had.
The calming, stress free enviroment helped me relax
I am extremely grateful for the opportunity to have had the onsite treatments, before and after my embryo transfer. The calming, stress free enviroment helped me relax before the transfer and my treatment after made me feel as though I had done everything I could in order to achieve success.
I heard about Spence on Global News…
I heard about Spence on Global News and my husband and I had been trying to conceive for some time. When I first met Spence, I appreciated his honestly and frankness as well as his ability to adapt his approach to meet our specific needs and my personality traits.
PCOS: Pregnant the natural way
My husband and I started trying to conceive in January of 2006. Because of my having PCOS, we had already seen an infertility specialist at Genesis. I wasn’t ovulating as I hadn’t had a natural period in over a decade.
Highly Recommend Dr. Spence Pentland: Healthy Baby after a Stillborn
I came to Dr. Spence after having a stillborn baby in 2009. I never considered TCM or acupuncture before and didn’t even know that it would help me (and frankly was terrified of needles!). I only knew that I needed more that what my family doctor was offering,
After a few months of acupuncture at Yinstill, my next round of IVF was successful
I started going to Yinstill in the fall of 2018 after a failed round of IVF treatment. Right away, I felt welcomed by the front desk staff and the peaceful and inviting clinic. Dr. Pentland was extremely supportive and truly took the time to listen to my questions and concerns.
After suffering 3 miscarriages…
I came to see Dr. Pentland at the recommendation of a friend, after suffering 3 miscarriages. I was at the lowest point in my life and feeling very depressed and pessimistic about the future. At the very first meeting,