What Patients Commonly Share About Their Experience at Yinstill
Across years of patient feedback and shared reflections, a few themes come up consistently:
- More than clinical care: many describe feeling steadied, supported, and held – especially during uncertainty, loss, or major transitions.
- A calm, welcoming environment: people often notice the atmosphere and the intentional pace of care.
- Feeling safe and oriented: from the physical space to how appointments unfold, patients commonly feel respected, grounded, and clearly guided.
- Whole-person support: many share that they’re met as a whole individual – not reduced to symptoms, diagnoses, or timelines.
- Relational and consistent care: patients often describe a steady practitioner relationship, with care that adapts as needs evolve.
- Shifts beyond the physical: some reflect on changes in emotional wellbeing, self-trust, and confidence in their bodies over time.
- A steady place to return to: for some, Yinstill becomes a consistent support during a particularly tender chapter of life.
The stories shared below are individual reflections. They are not predictions or guarantees – just personal experiences offered by those who have chosen to share what their time with us has meant to them.
Even the bathroom is so inspiring!
Yesterday was the first time I visited the washroom at Yinstill. The moment I open the door and began looking around at all the hopeful positive messages I felt at ease. Surrounded by others’ struggles and stories of happiness calmed me in a lasting way.
20 YEAR JOURNEY COMPLETED!
Wow, I’m not sure where to begin, I think the title alone says a lot. I just wish I had learned about Spence a lot sooner. I first learnt of Spence from a flyer in the waiting room of the IVF office in the fall of 2008.
May you be forever blessed as much as we are
Dear Spence,
After several mainful years of infertility with no answers as to ‘why’ other than my ever-increasing age, I decided to work with Dr. Pentland as a last ditch effort along with my last attempt at ivf and icsi.
I am now a believer in the benefits and power of acupuncture as part of the fertility journey.
I was doing acupuncture treatments sporadically at another location in preparation for IVF treatment but with the first 3 IVF transfers being unsuccessful. With the fourth try, I asked our fertility clinic for referral and got referred to Yinstill with acupuncture sessions by Lara.
There is hope…
After my wife and I tried unsuccessfully to conceive for two years, we were faced with the daunting prospect of finding out “why”? Through a series of tests it was determined that my sperm morphology was a likely culprit.
Fertility Help and Men’s Health
Working with Sean and the Yinstill team has been transformational for my physical and mental health. I began my treatment journey with Yinstill to increase my fertility, which resulted in my wife and I conceiving a child (who is a very awesome little human being) and also helped with my overall health,
Highly Recommend Dr. Spence Pentland: Healthy Baby after a Stillborn
I came to Dr. Spence after having a stillborn baby in 2009. I never considered TCM or acupuncture before and didn’t even know that it would help me (and frankly was terrified of needles!). I only knew that I needed more that what my family doctor was offering,
Without Spence’s support, advice, encouragement and advocacy we would not be 30 weeks pregnant
My husband and I married when I was 33. We both knew we wanted to have a family, so we started trying right way. Having been on birth control pills for years, I found in the first year of trying that I had an irregular cycle.
Would enthusiastically recommend Dr. Pentland…
“My main goal when I approached Dr. Pentland for acupuncture treatment was to help me with anxiety and stress relief following up to and including my IVF procedure. Both of these goals were met. Dr.
PCOS: hypothalamic amenorrhea
I write you hereby a short description of “our story”. I imagine every couple’s story will be different, but still, the doubts and disappointments must be there for everyone, and I would be most glad to encourage those who have lost faith.
After being a long time Endometriosis sufferer…
After being a long time Endometriosis sufferer since my late teens I came to grips about my infertility issues after two major abdominal surgeries within one year. My husband and I had been trying to concieve for over 2 years.
Not pregnant but you made such a difference in my life…
I want to thank you so much for all your care and attention to my treatment, I know it has made a big difference, and in particular in the last few months, you are truly gifted in knowing what people need,
