What Patients Commonly Share About Their Experience at Yinstill
Across years of patient feedback and shared reflections, a few themes come up consistently:
- More than clinical care: many describe feeling steadied, supported, and held – especially during uncertainty, loss, or major transitions.
- A calm, welcoming environment: people often notice the atmosphere and the intentional pace of care.
- Feeling safe and oriented: from the physical space to how appointments unfold, patients commonly feel respected, grounded, and clearly guided.
- Whole-person support: many share that they’re met as a whole individual – not reduced to symptoms, diagnoses, or timelines.
- Relational and consistent care: patients often describe a steady practitioner relationship, with care that adapts as needs evolve.
- Shifts beyond the physical: some reflect on changes in emotional wellbeing, self-trust, and confidence in their bodies over time.
- A steady place to return to: for some, Yinstill becomes a consistent support during a particularly tender chapter of life.
The stories shared below are individual reflections. They are not predictions or guarantees – just personal experiences offered by those who have chosen to share what their time with us has meant to them.
Dr. Flynn helped us on our journey to parenthood
I have been a patient of Dr. Erin Flynn’s for over four years. A friend recommended acupuncture as I have PCOS and was having a hard time getting pregnant, and I thought “why not”? A quick Google search led me to a clinic specializing in fertility and my instant love of acupuncture was born.
Forever grateful for their clinic and doctors!
Dr. Pentland and the entire Yinstill staff have incredibly supportive during our journey to conceive. Having a lot of troubles conceiving in the past to major medical problems, we were resolved to a life without bearing children.
IVF is an incredibly stressful procedure and I always left your clinic feeling more relaxed
Hi Dr Pentland / Dr Fisher, I wanted to thank you both for the exceptional care you provided me those two weeks in Burnaby when I was going through IVF treatment. I feel that the care you both showed me was far above and beyond what I have ever experienced at an acupuncture clinic,
Time to let the embryo “snuggle in”
I personally didn’t enjoy the pre treatment, but only because I was so anxious about the embryo transfer that I found that I couldn’t relax. However I was thankful for the treatment after the transfer.
After a few months of acupuncture at Yinstill, my next round of IVF was successful
I started going to Yinstill in the fall of 2018 after a failed round of IVF treatment. Right away, I felt welcomed by the front desk staff and the peaceful and inviting clinic. Dr. Pentland was extremely supportive and truly took the time to listen to my questions and concerns.
Highly Recommend Dr. Spence Pentland: Healthy Baby after a Stillborn
I came to Dr. Spence after having a stillborn baby in 2009. I never considered TCM or acupuncture before and didn’t even know that it would help me (and frankly was terrified of needles!). I only knew that I needed more that what my family doctor was offering,
Junko helped regulate my cycle and conceive!
I went to Yinstill and saw Junko weekly in an effort to regulate my hormones and cycles when my husband and I were trying to conceive. Her warm and professional demeanour made me feel comfortable from the start (important as I had never been to acupuncture before) and it was relieving to have someone to talk to along our fertility journey.
Yinstill works!
I am a patient at Yinstill and my experience has been nothing but positive. My husband and I have been trying to get pregnant for a few years now and were unsuccessful. After attending Yinstill and being treated by Junko,
I matter, and for so long I had forgotten that…
My Husband and I were overjoyed when we found out we were pregnant. After months of excited anticipation, our Daughter was born and our world changed forever. I always knew that I was put on this earth to be a Mother,
Acupuncture for headaches and pregnancy
Sean is such an incredible practitioner! I’ve seen him multiple times for acupuncture – one of which was while I was suffering form daily headaches during the beginning of my pregnancy. After one treatment with Sean,