What Patients Commonly Share About Their Experience at Yinstill
Across years of patient feedback and shared reflections, a few themes come up consistently:
- More than clinical care: many describe feeling steadied, supported, and held – especially during uncertainty, loss, or major transitions.
- A calm, welcoming environment: people often notice the atmosphere and the intentional pace of care.
- Feeling safe and oriented: from the physical space to how appointments unfold, patients commonly feel respected, grounded, and clearly guided.
- Whole-person support: many share that they’re met as a whole individual – not reduced to symptoms, diagnoses, or timelines.
- Relational and consistent care: patients often describe a steady practitioner relationship, with care that adapts as needs evolve.
- Shifts beyond the physical: some reflect on changes in emotional wellbeing, self-trust, and confidence in their bodies over time.
- A steady place to return to: for some, Yinstill becomes a consistent support during a particularly tender chapter of life.
The stories shared below are individual reflections. They are not predictions or guarantees – just personal experiences offered by those who have chosen to share what their time with us has meant to them.
Improvements in menstrual cycle, endometriosis pain, & general health !
I was diagnosed with endometriosis after experiencing both bleeding and pain during intercourse. An ultrasound examination showed that I had a 10cm endometrioma on my right ovary and laparoscopic surgery was scheduled to follow. During surgery it was discovered that I had severe endometriosis affecting my ovaries,
Thank you!
I got pregnant!!! Erin was so relaxing, knowledgeable, and was not judgmental. It was a wonderful experience.
-anonymous, Vancouver
Invaluable part of both my IVF and first trimester journey
“Dr Pentland quickly became “Spence” such is his easy-to-be-around manner. He clearly has a passion for helping couple’s achieve their goals, and that is, the successful birth of a wee monkey. Or in my case,
The best health care experience I have ever had…
Before I saw Dr. Pentland I was always a bit wary of chinese medicine mostly due to a lack of understanding. However, now I can honestly say that it was the best health care experience I have ever had.
Thin Uterine Lining
I was only 3 days away from embryo transfer (IVF with donor egg) when my doctor discovered that my body was not reacting as he had hoped to the estrogen, therefore, the lining of my uterus was not as thick as it should be for implantation.
A long journey to success
My husband and I have just gone through an IVF cycle with an egg donor and we’re now looking forward to an upcoming pregnancy test. Regardless of the outcome of that test, we are still a success story and we appreciate what Spence has done for us …
Have seen drastic changes
I have been using acupunture since june 06… just absolutely love it and have seen some drastic changes. (here is a few exemples, I am sleeping better at night, my body feels warmer, drastic change in the pain that occurs during af,
He’ll Be Known In Our Family As Uncle Spence
Dr Spence, as I called him, made me feel really cared for. My husband and I went to see him because we wanted to find out why we were having early losses. He helped us develop a new approach that included thinking about our diet and relaxing so that the natural process of conceiving could take place.
My back feels better and my libido is higher !
I have been a patient of Dr.Pentland’s for the past 2 months. My weekly treatments are specific to lower back problems and infertility. These visits have been beneficial in helping me feel less stressed and more relaxed.
