What Patients Commonly Share About Their Experience at Yinstill
Across years of patient feedback and shared reflections, a few themes come up consistently:
- More than clinical care: many describe feeling steadied, supported, and held – especially during uncertainty, loss, or major transitions.
- A calm, welcoming environment: people often notice the atmosphere and the intentional pace of care.
- Feeling safe and oriented: from the physical space to how appointments unfold, patients commonly feel respected, grounded, and clearly guided.
- Whole-person support: many share that they’re met as a whole individual – not reduced to symptoms, diagnoses, or timelines.
- Relational and consistent care: patients often describe a steady practitioner relationship, with care that adapts as needs evolve.
- Shifts beyond the physical: some reflect on changes in emotional wellbeing, self-trust, and confidence in their bodies over time.
- A steady place to return to: for some, Yinstill becomes a consistent support during a particularly tender chapter of life.
The stories shared below are individual reflections. They are not predictions or guarantees – just personal experiences offered by those who have chosen to share what their time with us has meant to them.
Something that we thought might never happen for us…
Dear Spence::
This note is long overdue. I wanted to take a moment to thank you and your team for all the great work you do each and every day. Your day doesn’t just stop when the office door closes or when the weekend shows up on the calendar.
My back feels better and my libido is higher !
I have been a patient of Dr.Pentland’s for the past 2 months. My weekly treatments are specific to lower back problems and infertility. These visits have been beneficial in helping me feel less stressed and more relaxed.
Fertility Help and Men’s Health
Working with Sean and the Yinstill team has been transformational for my physical and mental health. I began my treatment journey with Yinstill to increase my fertility, which resulted in my wife and I conceiving a child (who is a very awesome little human being) and also helped with my overall health,
Immediate trust in his ability as a healer
“His confident yet gentle healing technique caused me to immediately trust his ability as a healer.”
I have been a patient of Spence Pentland for approximately 3 months. I have been receiving treatment for pain and numbness in my arms.
I cannot recommend Spence enough!
My husband and I had been casually trying to get pregnant for about a year. As part of a journey into more holistic living and alternative medicine, I researched more about how acupuncture could support my fertility and found Spence Pentland.
I heard about Spence on Global News…
I heard about Spence on Global News and my husband and I had been trying to conceive for some time. When I first met Spence, I appreciated his honestly and frankness as well as his ability to adapt his approach to meet our specific needs and my personality traits.
Gentle and effective
Very professional! Erin was able to fit me into her tight schedule. I have been to a few acupuncturists and Erin was very gentle and very effective. I would highly recommend others to go see her,
Yinstill works!
I am a patient at Yinstill and my experience has been nothing but positive. My husband and I have been trying to get pregnant for a few years now and were unsuccessful. After attending Yinstill and being treated by Junko,
A crucial part in the success of my very first IVF
It was so convenient to have the procedure done on site and i couldn’t get over how relaxed i was coming out of my appointment. I was more nervous about the accupuncture then the IVF transfer but once i got in and talked to Dr.
My FSH level was 16…I only had one egg retrieved
2 years after having my first child we started to try for a second baby. Since the first time it happened quickly and easily we assumed it would be the same again. After 7 months of trying (and because I was 39 years old) our doctor suggested we see a specialist at PCRM and start the process to see what was going on.
Even the bathroom is so inspiring!
Yesterday was the first time I visited the washroom at Yinstill. The moment I open the door and began looking around at all the hopeful positive messages I felt at ease. Surrounded by others’ struggles and stories of happiness calmed me in a lasting way.
