What Patients Commonly Share About Their Experience at Yinstill
Across years of patient feedback and shared reflections, a few themes come up consistently:
- More than clinical care: many describe feeling steadied, supported, and held – especially during uncertainty, loss, or major transitions.
- A calm, welcoming environment: people often notice the atmosphere and the intentional pace of care.
- Feeling safe and oriented: from the physical space to how appointments unfold, patients commonly feel respected, grounded, and clearly guided.
- Whole-person support: many share that they’re met as a whole individual – not reduced to symptoms, diagnoses, or timelines.
- Relational and consistent care: patients often describe a steady practitioner relationship, with care that adapts as needs evolve.
- Shifts beyond the physical: some reflect on changes in emotional wellbeing, self-trust, and confidence in their bodies over time.
- A steady place to return to: for some, Yinstill becomes a consistent support during a particularly tender chapter of life.
The stories shared below are individual reflections. They are not predictions or guarantees – just personal experiences offered by those who have chosen to share what their time with us has meant to them.
Dr. Flynn helped us on our journey to parenthood
I have been a patient of Dr. Erin Flynn’s for over four years. A friend recommended acupuncture as I have PCOS and was having a hard time getting pregnant, and I thought “why not”? A quick Google search led me to a clinic specializing in fertility and my instant love of acupuncture was born.
May you be forever blessed as much as we are
Dear Spence,
After several mainful years of infertility with no answers as to ‘why’ other than my ever-increasing age, I decided to work with Dr. Pentland as a last ditch effort along with my last attempt at ivf and icsi.
I cannot recommend Spence enough!
My husband and I had been casually trying to get pregnant for about a year. As part of a journey into more holistic living and alternative medicine, I researched more about how acupuncture could support my fertility and found Spence Pentland.
Not pregnant but you made such a difference in my life…
I want to thank you so much for all your care and attention to my treatment, I know it has made a big difference, and in particular in the last few months, you are truly gifted in knowing what people need,
IVF is an incredibly stressful procedure and I always left your clinic feeling more relaxed
Hi Dr Pentland / Dr Fisher, I wanted to thank you both for the exceptional care you provided me those two weeks in Burnaby when I was going through IVF treatment. I feel that the care you both showed me was far above and beyond what I have ever experienced at an acupuncture clinic,
Something that we thought might never happen for us…
Dear Spence::
This note is long overdue. I wanted to take a moment to thank you and your team for all the great work you do each and every day. Your day doesn’t just stop when the office door closes or when the weekend shows up on the calendar.
…brought me a lot of peace
I first came to yinstill in 2020 and was able to conceive naturally thanks to the clinic and all their help. I have returned several times to continue acupuncture and general wellness with my changing body and moods.
Message of appreciation for allergy relief and increased energy
I wanted to take a moment to send you a message of appreciation for Tuesday’s appointment. Thank you so very much for taking the time to listen to my whirlwind of symptoms and treating me as you did.
Best IVF response after acupuncture
Thank you, Erin!! I can never thank you enough for believing in me when all my fertility doctors told me that donor eggs or adoption was my best chance of being a mom! I had my best response to IVF after working with you,
Our little embryo(s) will have a healthy endometrial lining to burrow into
“Ever since I have been coming to Yinstill I have noticed that my periods have really changed, they used to be scant and mostly brownish in colour and would last usually just a day or two.
A long journey to success
My husband and I have just gone through an IVF cycle with an egg donor and we’re now looking forward to an upcoming pregnancy test. Regardless of the outcome of that test, we are still a success story and we appreciate what Spence has done for us …
PCOS: Pregnant the natural way
My husband and I started trying to conceive in January of 2006. Because of my having PCOS, we had already seen an infertility specialist at Genesis. I wasn’t ovulating as I hadn’t had a natural period in over a decade.