What Patients Commonly Share About Their Experience at Yinstill
Across years of patient feedback and shared reflections, a few themes come up consistently:
- More than clinical care: many describe feeling steadied, supported, and held – especially during uncertainty, loss, or major transitions.
- A calm, welcoming environment: people often notice the atmosphere and the intentional pace of care.
- Feeling safe and oriented: from the physical space to how appointments unfold, patients commonly feel respected, grounded, and clearly guided.
- Whole-person support: many share that they’re met as a whole individual – not reduced to symptoms, diagnoses, or timelines.
- Relational and consistent care: patients often describe a steady practitioner relationship, with care that adapts as needs evolve.
- Shifts beyond the physical: some reflect on changes in emotional wellbeing, self-trust, and confidence in their bodies over time.
- A steady place to return to: for some, Yinstill becomes a consistent support during a particularly tender chapter of life.
The stories shared below are individual reflections. They are not predictions or guarantees – just personal experiences offered by those who have chosen to share what their time with us has meant to them.
My acupuncture treatments for infertility, then pregnancy
My husband and I started to try to conceive when I was 35 and after 2 years of trying, we had no idea why I wasn’t getting pregnant. After being tested at the fertility clinic,
I truly felt like Spence understood what I was going through
In the summer of 2012, my husband and I embarked on the IVF journey; a potentially stressful experience, which is both expensive and emotional, with no guarantee of success. I had read positive research that supported acupuncture in combination with IVF.
I travelled a long road
My infertility nightmare started almost 3 years ago when my husband and I started trying to conceive, I was 36 at the time. After 7 months I became pregnant but unfortunately lost the pregnancy at 6 weeks.
Something that we thought might never happen for us…
Dear Spence::
This note is long overdue. I wanted to take a moment to thank you and your team for all the great work you do each and every day. Your day doesn’t just stop when the office door closes or when the weekend shows up on the calendar.
Turning a Breech Baby with Moxa
Hello,
This is Sean from Yinstill. I just wanted to drop you a line to see how you are doing. Did the baby manage to turn with the moxibustion treatments? I hope you, baby and family are well.
Healthy Baby Girl !
I received acupuncture in the late Spring of 2008 at your centre in an attempt to conceive my first child. I wanted to let all of the wonderful staff know that I successfully conceived in June and gave birth to a beautiful baby girl in February 2009.
treatments that resulted in my miracle boy
Dear Junko,
It is 2 days less the year that you were giving me my final accupuncture treatments that resulted in my miracle boy. Jesse was born August 18th and I am sure the accupuncture made a huge difference to this success.
My experience with acupuncture with Lara at Yinstill has been completely life changing.
I had no idea how much I had been missing out on support until I arrived at Yinstill.
As soon as you walk in it’s a very welcoming and peaceful environment , with very kind and understanding staff.
I cannot recommend Spence enough!
My husband and I had been casually trying to get pregnant for about a year. As part of a journey into more holistic living and alternative medicine, I researched more about how acupuncture could support my fertility and found Spence Pentland.
After suffering 3 miscarriages…
I came to see Dr. Pentland at the recommendation of a friend, after suffering 3 miscarriages. I was at the lowest point in my life and feeling very depressed and pessimistic about the future. At the very first meeting,
Time to let the embryo “snuggle in”
I personally didn’t enjoy the pre treatment, but only because I was so anxious about the embryo transfer that I found that I couldn’t relax. However I was thankful for the treatment after the transfer.
Care during Pregnancy
Sean was wonderful with my care of my needs while I was pregnant and wanting to ensure a healthy and safe pregnancy and of course a safe delivery. Thanks for everything Sean. Baby Liv is also grateful!