What Patients Commonly Share About Their Experience at Yinstill
Across years of patient feedback and shared reflections, a few themes come up consistently:
- More than clinical care: many describe feeling steadied, supported, and held – especially during uncertainty, loss, or major transitions.
- A calm, welcoming environment: people often notice the atmosphere and the intentional pace of care.
- Feeling safe and oriented: from the physical space to how appointments unfold, patients commonly feel respected, grounded, and clearly guided.
- Whole-person support: many share that they’re met as a whole individual – not reduced to symptoms, diagnoses, or timelines.
- Relational and consistent care: patients often describe a steady practitioner relationship, with care that adapts as needs evolve.
- Shifts beyond the physical: some reflect on changes in emotional wellbeing, self-trust, and confidence in their bodies over time.
- A steady place to return to: for some, Yinstill becomes a consistent support during a particularly tender chapter of life.
The stories shared below are individual reflections. They are not predictions or guarantees – just personal experiences offered by those who have chosen to share what their time with us has meant to them.
Yinstill works!
I am a patient at Yinstill and my experience has been nothing but positive. My husband and I have been trying to get pregnant for a few years now and were unsuccessful. After attending Yinstill and being treated by Junko,
Dr. Flynn helped us on our journey to parenthood
I have been a patient of Dr. Erin Flynn’s for over four years. A friend recommended acupuncture as I have PCOS and was having a hard time getting pregnant, and I thought “why not”? A quick Google search led me to a clinic specializing in fertility and my instant love of acupuncture was born.
Turning a Breech Baby with Moxa
Hello,
This is Sean from Yinstill. I just wanted to drop you a line to see how you are doing. Did the baby manage to turn with the moxibustion treatments? I hope you, baby and family are well.
My successful ‘pregnancy achievement’
I would like to thank Spence for his stellar knowledge and support in my successful ‘pregnancy achievement’. I am now 37 and 25 weeks happily pregnant with my first child. My partner and I had been trying to conceive for 5 months,
Best bathroom break ever…
It’s hard to believe I am actually writing this email…but we are really REALLY excited to share that we are expecting a baby!! After nearly three years of waiting and hoping and praying (along with some struggling and crying and pounding our heads against walls),
20 YEAR JOURNEY COMPLETED!
Wow, I’m not sure where to begin, I think the title alone says a lot. I just wish I had learned about Spence a lot sooner. I first learnt of Spence from a flyer in the waiting room of the IVF office in the fall of 2008.
I truly felt like Spence understood what I was going through
In the summer of 2012, my husband and I embarked on the IVF journey; a potentially stressful experience, which is both expensive and emotional, with no guarantee of success. I had read positive research that supported acupuncture in combination with IVF.
Forever grateful for the chance encounter that day
A chance conversation between my wife and a new mother first brought us to Dr. Pentland. The new mom had a beautiful baby with her, but told us she’d sadly lost her first when five months pregnant.
I travelled a long road
My infertility nightmare started almost 3 years ago when my husband and I started trying to conceive, I was 36 at the time. After 7 months I became pregnant but unfortunately lost the pregnancy at 6 weeks.
IVF is an incredibly stressful procedure and I always left your clinic feeling more relaxed
Hi Dr Pentland / Dr Fisher, I wanted to thank you both for the exceptional care you provided me those two weeks in Burnaby when I was going through IVF treatment. I feel that the care you both showed me was far above and beyond what I have ever experienced at an acupuncture clinic,
The Roller Coaster
For me, the infertility roller coaster started on Day 1 of every cycle….the anticipation of timing things perfectly, the agonizing two week wait and the knife in my heart when I knew I wasn’t pregnant…again and again and again and again.