What Patients Commonly Share About Their Experience at Yinstill
Across years of patient feedback and shared reflections, a few themes come up consistently:
- More than clinical care: many describe feeling steadied, supported, and held – especially during uncertainty, loss, or major transitions.
- A calm, welcoming environment: people often notice the atmosphere and the intentional pace of care.
- Feeling safe and oriented: from the physical space to how appointments unfold, patients commonly feel respected, grounded, and clearly guided.
- Whole-person support: many share that they’re met as a whole individual – not reduced to symptoms, diagnoses, or timelines.
- Relational and consistent care: patients often describe a steady practitioner relationship, with care that adapts as needs evolve.
- Shifts beyond the physical: some reflect on changes in emotional wellbeing, self-trust, and confidence in their bodies over time.
- A steady place to return to: for some, Yinstill becomes a consistent support during a particularly tender chapter of life.
The stories shared below are individual reflections. They are not predictions or guarantees – just personal experiences offered by those who have chosen to share what their time with us has meant to them.
Beyond my gratitude for her support
My journey with Junko started about three years ago and I now consider acupuncture sessions with her an important part of maintaining health and returning to health when I get overly stressed or make less good choices.
Even the bathroom is so inspiring!
Yesterday was the first time I visited the washroom at Yinstill. The moment I open the door and began looking around at all the hopeful positive messages I felt at ease. Surrounded by others’ struggles and stories of happiness calmed me in a lasting way.
…brought me a lot of peace
I first came to yinstill in 2020 and was able to conceive naturally thanks to the clinic and all their help. I have returned several times to continue acupuncture and general wellness with my changing body and moods.
My Fertility Journey
After a long time of trying to get pregnant I was feeling pretty frustrated and hopeless. I was already seeing a fertility specialist at Genesis and doing what I thought was everything I could to better improve my chances.
There is hope…
After my wife and I tried unsuccessfully to conceive for two years, we were faced with the daunting prospect of finding out “why”? Through a series of tests it was determined that my sperm morphology was a likely culprit.
After Several Unsuccessful IVF Attempts…
Dear Spence & Alda, After a long difficult journey including several unsuccessful IVF attempts, I was beginning to believe that I could never become pregnant. When a friend recommended acupuncture we had already decided that this IVF cycle would be the last but that I would do anything to increase my chance of success.
I recommend Erin for your first time acupuncture
Erin Flynn is a true professional and an incredibly caring person. I first started seeing her more than seven years ago to assist with stomach cramps, when she was still a student. After my first meeting with her I knew that it was an amazing gift that I had found her.
Do everything you can to feel as involved in the journey as you can, and with patience believe it will happen
My husband and I were trying to conceive for about 2 years until we discovered recently we had a baby on the way. We can’t believe it! It still seems unreal that this is really happening,
IVF is an incredibly stressful procedure and I always left your clinic feeling more relaxed
Hi Dr Pentland / Dr Fisher, I wanted to thank you both for the exceptional care you provided me those two weeks in Burnaby when I was going through IVF treatment. I feel that the care you both showed me was far above and beyond what I have ever experienced at an acupuncture clinic,
After 2 Miscarriages…
After two early miscarriages and almost two years of trying for a successful pregnancy with no identifiable reason for our troubles, we decided to look into IVF and happened to come across the website for Spence.