What Patients Commonly Share About Their Experience at Yinstill
Across years of patient feedback and shared reflections, a few themes come up consistently:
- More than clinical care: many describe feeling steadied, supported, and held – especially during uncertainty, loss, or major transitions.
- A calm, welcoming environment: people often notice the atmosphere and the intentional pace of care.
- Feeling safe and oriented: from the physical space to how appointments unfold, patients commonly feel respected, grounded, and clearly guided.
- Whole-person support: many share that they’re met as a whole individual – not reduced to symptoms, diagnoses, or timelines.
- Relational and consistent care: patients often describe a steady practitioner relationship, with care that adapts as needs evolve.
- Shifts beyond the physical: some reflect on changes in emotional wellbeing, self-trust, and confidence in their bodies over time.
- A steady place to return to: for some, Yinstill becomes a consistent support during a particularly tender chapter of life.
The stories shared below are individual reflections. They are not predictions or guarantees – just personal experiences offered by those who have chosen to share what their time with us has meant to them.
After suffering 3 miscarriages…
I came to see Dr. Pentland at the recommendation of a friend, after suffering 3 miscarriages. I was at the lowest point in my life and feeling very depressed and pessimistic about the future. At the very first meeting,
PCOS: hypothalamic amenorrhea
I write you hereby a short description of “our story”. I imagine every couple’s story will be different, but still, the doubts and disappointments must be there for everyone, and I would be most glad to encourage those who have lost faith.
There’s a saying “it takes a village to raise a child”. In our case, it took a village to create a child
There’s a saying “it takes a village to raise a child”. In our case, it took a village to create a child. Well, maybe not a village, but a team of dedicated medical professionals who’s one goal was to help us create our child.
May you be forever blessed as much as we are
Dear Spence,
After several mainful years of infertility with no answers as to ‘why’ other than my ever-increasing age, I decided to work with Dr. Pentland as a last ditch effort along with my last attempt at ivf and icsi.
IVF is an incredibly stressful procedure and I always left your clinic feeling more relaxed
Hi Dr Pentland / Dr Fisher, I wanted to thank you both for the exceptional care you provided me those two weeks in Burnaby when I was going through IVF treatment. I feel that the care you both showed me was far above and beyond what I have ever experienced at an acupuncture clinic,
Acupuncture and Erectile Dysfunction
Hi, my name is Gianni, I’m 49 years old and had been struggling with erectile disfunction since the age of 40. I was prescribed Cialis and Viagra at different times and continued taking them on and off.
The best health care experience I have ever had…
Before I saw Dr. Pentland I was always a bit wary of chinese medicine mostly due to a lack of understanding. However, now I can honestly say that it was the best health care experience I have ever had.
Stress relief during a very Stressful time
The acupuncture from Sean was great for stress relief during a very stressful time. I truly felt that it allowed me to experience total relaxation which I’m sure helped to bring about a positive result.
First time in 20 years I haven’t taken Advil with my menstruation…
Just wanted to pass along some positive feedback to Dr.Fisher.
After my Tuesday morning session I felt fantastic all day! Hard to pinpoint exactly, but happy, calm and productive.
Also for the first time in 20 years I have yet to take Advil with my menstruation.
After a few months of acupuncture at Yinstill, my next round of IVF was successful
I started going to Yinstill in the fall of 2018 after a failed round of IVF treatment. Right away, I felt welcomed by the front desk staff and the peaceful and inviting clinic. Dr. Pentland was extremely supportive and truly took the time to listen to my questions and concerns.
After being a long time Endometriosis sufferer…
After being a long time Endometriosis sufferer since my late teens I came to grips about my infertility issues after two major abdominal surgeries within one year. My husband and I had been trying to concieve for over 2 years.
