What Patients Commonly Share About Their Experience at Yinstill
Across years of patient feedback and shared reflections, a few themes come up consistently:
- More than clinical care: many describe feeling steadied, supported, and held – especially during uncertainty, loss, or major transitions.
- A calm, welcoming environment: people often notice the atmosphere and the intentional pace of care.
- Feeling safe and oriented: from the physical space to how appointments unfold, patients commonly feel respected, grounded, and clearly guided.
- Whole-person support: many share that they’re met as a whole individual – not reduced to symptoms, diagnoses, or timelines.
- Relational and consistent care: patients often describe a steady practitioner relationship, with care that adapts as needs evolve.
- Shifts beyond the physical: some reflect on changes in emotional wellbeing, self-trust, and confidence in their bodies over time.
- A steady place to return to: for some, Yinstill becomes a consistent support during a particularly tender chapter of life.
The stories shared below are individual reflections. They are not predictions or guarantees – just personal experiences offered by those who have chosen to share what their time with us has meant to them.
I recommend Erin for your first time acupuncture
Erin Flynn is a true professional and an incredibly caring person. I first started seeing her more than seven years ago to assist with stomach cramps, when she was still a student. After my first meeting with her I knew that it was an amazing gift that I had found her.
Our little embryo(s) will have a healthy endometrial lining to burrow into
“Ever since I have been coming to Yinstill I have noticed that my periods have really changed, they used to be scant and mostly brownish in colour and would last usually just a day or two.
Invaluable part of both my IVF and first trimester journey
“Dr Pentland quickly became “Spence” such is his easy-to-be-around manner. He clearly has a passion for helping couple’s achieve their goals, and that is, the successful birth of a wee monkey. Or in my case,
Unexplained infertility and several unsucessful IVFs
My husband and I decided to have a child when I was 30. We stopped BCP, but nothing happened! After 7 months of trying we went to see the doctor and she did all possible tests,
Beyond my gratitude for her support
My journey with Junko started about three years ago and I now consider acupuncture sessions with her an important part of maintaining health and returning to health when I get overly stressed or make less good choices.
Best bathroom break ever…
It’s hard to believe I am actually writing this email…but we are really REALLY excited to share that we are expecting a baby!! After nearly three years of waiting and hoping and praying (along with some struggling and crying and pounding our heads against walls),
After Several Unsuccessful IVF Attempts…
Dear Spence & Alda, After a long difficult journey including several unsuccessful IVF attempts, I was beginning to believe that I could never become pregnant. When a friend recommended acupuncture we had already decided that this IVF cycle would be the last but that I would do anything to increase my chance of success.
20 YEAR JOURNEY COMPLETED!
Wow, I’m not sure where to begin, I think the title alone says a lot. I just wish I had learned about Spence a lot sooner. I first learnt of Spence from a flyer in the waiting room of the IVF office in the fall of 2008.
I can do it with my own eggs!
I have suffered from infertility for a long time. I had done an IVF that went really bad. I got 14 eggs, 6 mature that 5 of them arrested the next day. I had just one very bad quality embryo to transfer and of course no pregnancy.
Highly Recommend Dr. Spence Pentland: Healthy Baby after a Stillborn
I came to Dr. Spence after having a stillborn baby in 2009. I never considered TCM or acupuncture before and didn’t even know that it would help me (and frankly was terrified of needles!). I only knew that I needed more that what my family doctor was offering,