What Patients Commonly Share About Their Experience at Yinstill
Across years of patient feedback and shared reflections, a few themes come up consistently:
- More than clinical care: many describe feeling steadied, supported, and held – especially during uncertainty, loss, or major transitions.
- A calm, welcoming environment: people often notice the atmosphere and the intentional pace of care.
- Feeling safe and oriented: from the physical space to how appointments unfold, patients commonly feel respected, grounded, and clearly guided.
- Whole-person support: many share that they’re met as a whole individual – not reduced to symptoms, diagnoses, or timelines.
- Relational and consistent care: patients often describe a steady practitioner relationship, with care that adapts as needs evolve.
- Shifts beyond the physical: some reflect on changes in emotional wellbeing, self-trust, and confidence in their bodies over time.
- A steady place to return to: for some, Yinstill becomes a consistent support during a particularly tender chapter of life.
The stories shared below are individual reflections. They are not predictions or guarantees – just personal experiences offered by those who have chosen to share what their time with us has meant to them.
Dr. Flynn helped us on our journey to parenthood
I have been a patient of Dr. Erin Flynn’s for over four years. A friend recommended acupuncture as I have PCOS and was having a hard time getting pregnant, and I thought “why not”? A quick Google search led me to a clinic specializing in fertility and my instant love of acupuncture was born.
Thank you for helping us become pregnant
Darryl and I just wanted to write to you and say “thank you” for helping us become pregnant with our little miracle. From the time I wrote you, Lorne, and spoke to you on the phone I felt that we were in good hands.
A long journey to success
My husband and I have just gone through an IVF cycle with an egg donor and we’re now looking forward to an upcoming pregnancy test. Regardless of the outcome of that test, we are still a success story and we appreciate what Spence has done for us …
My Fertility Journey
After a long time of trying to get pregnant I was feeling pretty frustrated and hopeless. I was already seeing a fertility specialist at Genesis and doing what I thought was everything I could to better improve my chances.
When I first went to be treated for infertility I had my reservations
Western medical science cannot solve my specific problem and I thought that Traditional Chinese Medicine was an esoteric last ditch effort in a fight against the unknown. Fortunately enough, I came into contact with Spence Pentland.
Spence was recommended by PCRM…
When I first decided to do acupuncture before ivf I was not sure if it would help but thought I’m desperate so after reading up on the Internet along with the thousand other articles I read I decided it was worth a try.
The best health care experience I have ever had…
Before I saw Dr. Pentland I was always a bit wary of chinese medicine mostly due to a lack of understanding. However, now I can honestly say that it was the best health care experience I have ever had.
IVF is an incredibly stressful procedure and I always left your clinic feeling more relaxed
Hi Dr Pentland / Dr Fisher, I wanted to thank you both for the exceptional care you provided me those two weeks in Burnaby when I was going through IVF treatment. I feel that the care you both showed me was far above and beyond what I have ever experienced at an acupuncture clinic,
Highly Recommend Dr. Spence Pentland: Healthy Baby after a Stillborn
I came to Dr. Spence after having a stillborn baby in 2009. I never considered TCM or acupuncture before and didn’t even know that it would help me (and frankly was terrified of needles!). I only knew that I needed more that what my family doctor was offering,
Healthy Baby Girl !
I received acupuncture in the late Spring of 2008 at your centre in an attempt to conceive my first child. I wanted to let all of the wonderful staff know that I successfully conceived in June and gave birth to a beautiful baby girl in February 2009.