What Patients Commonly Share About Their Experience at Yinstill
Across years of patient feedback and shared reflections, a few themes come up consistently:
- More than clinical care: many describe feeling steadied, supported, and held – especially during uncertainty, loss, or major transitions.
- A calm, welcoming environment: people often notice the atmosphere and the intentional pace of care.
- Feeling safe and oriented: from the physical space to how appointments unfold, patients commonly feel respected, grounded, and clearly guided.
- Whole-person support: many share that they’re met as a whole individual – not reduced to symptoms, diagnoses, or timelines.
- Relational and consistent care: patients often describe a steady practitioner relationship, with care that adapts as needs evolve.
- Shifts beyond the physical: some reflect on changes in emotional wellbeing, self-trust, and confidence in their bodies over time.
- A steady place to return to: for some, Yinstill becomes a consistent support during a particularly tender chapter of life.
The stories shared below are individual reflections. They are not predictions or guarantees – just personal experiences offered by those who have chosen to share what their time with us has meant to them.
Junko helped regulate my cycle and conceive!
I went to Yinstill and saw Junko weekly in an effort to regulate my hormones and cycles when my husband and I were trying to conceive. Her warm and professional demeanour made me feel comfortable from the start (important as I had never been to acupuncture before) and it was relieving to have someone to talk to along our fertility journey.
Without Spence’s support, advice, encouragement and advocacy we would not be 30 weeks pregnant
My husband and I married when I was 33. We both knew we wanted to have a family, so we started trying right way. Having been on birth control pills for years, I found in the first year of trying that I had an irregular cycle.
Something that we thought might never happen for us…
Dear Spence::
This note is long overdue. I wanted to take a moment to thank you and your team for all the great work you do each and every day. Your day doesn’t just stop when the office door closes or when the weekend shows up on the calendar.
A true asset to the birthing community
I worked with Harris through the whole pregnancy cycle: conception through post-partum.
I first sought treatment with Harris after a couple years of trying to conceive. At my first appointment Harris began to share his wealth of knowledge about conception and I received my first acupuncture treatment.
My testimony for such great treatment and care
Shortly after getting married in 2013, I had a miscarriage. I was 35 at the time and my husband and I were devastated — I became obsessed with motherhood. “My whole focus turned to getting pregnant.
PCOS: hypothalamic amenorrhea
I write you hereby a short description of “our story”. I imagine every couple’s story will be different, but still, the doubts and disappointments must be there for everyone, and I would be most glad to encourage those who have lost faith.
Beyond my gratitude for her support
My journey with Junko started about three years ago and I now consider acupuncture sessions with her an important part of maintaining health and returning to health when I get overly stressed or make less good choices.
A crucial part in the success of my very first IVF
It was so convenient to have the procedure done on site and i couldn’t get over how relaxed i was coming out of my appointment. I was more nervous about the accupuncture then the IVF transfer but once i got in and talked to Dr.
Forever grateful for their clinic and doctors!
Dr. Pentland and the entire Yinstill staff have incredibly supportive during our journey to conceive. Having a lot of troubles conceiving in the past to major medical problems, we were resolved to a life without bearing children.
Highly Recommend Dr. Spence Pentland: Healthy Baby after a Stillborn
I came to Dr. Spence after having a stillborn baby in 2009. I never considered TCM or acupuncture before and didn’t even know that it would help me (and frankly was terrified of needles!). I only knew that I needed more that what my family doctor was offering,
