What Patients Commonly Share About Their Experience at Yinstill

Across years of patient feedback and shared reflections, a few themes come up consistently:

More than clinical care: many describe feeling steadied, supported, and held – especially during uncertainty, loss, or major transitions.
A calm, welcoming environment: people often notice the atmosphere and the intentional pace of care.
Feeling safe and oriented: from the physical space to how appointments unfold, patients commonly feel respected, grounded, and clearly guided.
Whole-person support: many share that they’re met as a whole individual – not reduced to symptoms, diagnoses, or timelines.
Relational and consistent care: patients often describe a steady practitioner relationship, with care that adapts as needs evolve.
Shifts beyond the physical: some reflect on changes in emotional wellbeing, self-trust, and confidence in their bodies over time.
A steady place to return to: for some, Yinstill becomes a consistent support during a particularly tender chapter of life.

The stories shared below are individual reflections. They are not predictions or guarantees – just personal experiences offered by those who have chosen to share what their time with us has meant to them.

Sean Supports IVF process

I met Sean after being referred to Yinstill for my first acupuncture treatment in conjunction with my IVF treatments at PCRM. I had never imagined how good acupuncture would make me feel until I experienced it with Sean.

Do everything you can to feel as involved in the journey as you can, and with patience believe it will happen

My husband and I were trying to conceive for about 2 years until we discovered recently we had a baby on the way. We can’t believe it! It still seems unreal that this is really happening,

My testimony for such great treatment and care

Shortly after getting married in 2013, I had a miscarriage. I was 35 at the time and my husband and I were devastated — I became obsessed with motherhood. “My whole focus turned to getting pregnant.

Spence was recommended by PCRM…

When I first decided to do acupuncture before ivf I was not sure if it would help but thought I’m desperate so after reading up on the Internet along with the thousand other articles I read I decided it was worth a try.

May you be forever blessed as much as we are

Dear Spence,

After several mainful years of infertility with no answers as to ‘why’ other than my ever-increasing age, I decided to work with Dr. Pentland as a last ditch effort along with my last attempt at ivf and icsi.

Invaluable part of both my IVF and first trimester journey

“Dr Pentland quickly became “Spence” such is his easy-to-be-around manner. He clearly has a passion for helping couple’s achieve their goals, and that is, the successful birth of a wee monkey. Or in my case,

There is hope…

After my wife and I tried unsuccessfully to conceive for two years, we were faced with the daunting prospect of finding out “why”? Through a series of tests it was determined that my sperm morphology was a likely culprit.

I am now a believer in the benefits and power of acupuncture as part of the fertility journey.

I was doing acupuncture treatments sporadically at another location in preparation for IVF treatment but with the first 3 IVF transfers being unsuccessful. With the fourth try, I asked our fertility clinic for referral and got referred to Yinstill with acupuncture sessions by Lara.

Without Spence’s support, advice, encouragement and advocacy we would not be 30 weeks pregnant

My husband and I married when I was 33. We both knew we wanted to have a family, so we started trying right way. Having been on birth control pills for years, I found in the first year of trying that I had an irregular cycle.

Thought I would give accupuncture a try

I found it to be relaxing and calmed me down a little. I was super nervous as not knowing what the outcome is going to be in a few weeks time especially since I have had treatment done many times and have been unsuccessful so thought I would give accupuncture a try as it is supposed to help with blood flow and all.

IVF is an incredibly stressful procedure and I always left your clinic feeling more relaxed

Hi Dr Pentland / Dr Fisher, I wanted to thank you both for the exceptional care you provided me those two weeks in Burnaby when I was going through IVF treatment. I feel that the care you both showed me was far above and beyond what I have ever experienced at an acupuncture clinic,